Sus Coating (hereinafter referred to as “the Company”) establishes the following Personal Information Protection Policy regarding the handling of personal information obtained from customers (hereinafter referred to as “Customers”) who use this website.

1. Definition of Personal Information
Personal Information refers to personal information as defined by the Personal Information Protection Act. It means information about a living individual that can identify a specific individual through the name, date of birth, address, postal code, telephone number, gender, occupation, age, or other descriptions contained in such information.
・Within personal information, “history information” and “characteristic information” refer to information other than the personal information defined above. This includes the history of pages and advertisements viewed by the Customer, search keywords entered, visit dates and times, information transmission dates and times, usage environment, IP address, cookie information, location information, device identification information, etc.

2. Methods of Collecting Personal Information
We collect personal information provided by customers through inquiry forms. We may also collect history information and characteristic information when customers view pages or send information.

3. Purpose of Collecting and Using Personal Information
We use personal information provided by customers for the following purposes:
・To respond to inquiries by sending emails, mailing materials, or contacting customers by phone
・To provide information about products and services, including announcements, advertisements, promotions, direct mailings, and various proposals
・To aggregate as statistical information and use as reference material for improving products, services, or business activities

4. Prohibition of Disclosure or Provision of Personal Information to Third Parties
We will manage the personal information entrusted to us by customers appropriately and will not disclose it to third parties except in the following cases:
・When the customer has given consent
・When disclosure is made to contractors to whom we outsource operations due to business necessity, such as for information processing or maintenance
・When disclosure is required by law

5. Correction and Deletion of Personal Information
If the personal information held by our company is incorrect, customers may request its correction or deletion through the procedures established by our company.
・If our company receives a request under the preceding paragraph and determines it is necessary to comply, we will promptly correct or delete the personal information and notify the customer.

6. Suspension of Use of Personal Information
If a customer requests the suspension or deletion of the use of their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall promptly conduct the necessary investigation. Based on the results, the Company shall suspend the use of the personal information and notify the individual accordingly. However, if the suspension of use, etc., involves substantial costs or is otherwise difficult to implement, and if alternative measures necessary to protect the rights and interests of the individual can be taken, we will implement these alternative measures.

7. Changes to the Privacy Policy
We may change the content of our Privacy Policy without notifying customers. Unless otherwise specified by us, the revised Privacy Policy shall take effect upon its posting on this website.

8. Inquiries
For inquiries regarding our Privacy Policy, please contact us at the address below.

Sus Coating
Operating Company: Shu Inc.
4F, Koyo Building, 2-2 Sakuragicho, Naka-ku, Yokohama-shi, Kanagawa
〒231-0062
E-mail: info@shu-inc.jp

Legal Counsel
Shinsei Sogo Law Office
Attorney: Shunsuke Nishimoto